Oracle’s User Productivity Kit (UPK) reduces the risk, time and cost associated with
implementing critical software applications. As a “project lifecycle”
solution UPK focuses on the critical phases of an application deployment.
Through a single authoring or editing session UPK creates and synchronizes
project documentation, training and end-user support materials in 21 languages
while significantly increasing project team efficiency and end-user
adoption. These outputs assist organizations in meeting regulatory
requirements by ensuring that critical processes are documented and end-users
are competent, as well as, supported on the processes relevant to their
specific job roles. These outputs include business process documents,
test scripts, instructor and training manuals, job aides, several interactive
simulations and assessments and in-application support. On average our
customers experience a 75% reduction in the time it takes to develop content, a
60-80% reduction in help desk calls and an ROI of 500% over 3 years.
With
Oracle UPK enterprises can:
Maximize
the return on your enterprise application investment
Mitigate
the risk associated with change management and compliance
Drive
end-user adoption and increase productivity
Reduce
the costs associated with enterprise applications implementations
BENEFITS
Improve
productivity—Multiple learning methods educate and remediate learning for
effective knowledge transfer and user adoption
Increase
business efficiency—Live, in-application performance support decreases help
desk support costs and increases user competency
Accelerate
time to deployment—System process documentation for fit-gap analysis provides
time and cost savings, jump-starting your implementation or upgrade project
Reduce
content creation time—Rapid content creation tools produce multiple assets
through a single authoring session saving content development time and cost
"Compared to our previous methods, Oracle User Productivity Kit has helped us reduce the costs of creating and delivering IT systems training by more than 75%!" Steve Gibson CIO