Enjoy the Power of Complete Control

Oracle’s User Productivity Kit (UPK) reduces the risk, time and cost associated with implementing critical software applications.  As a “project lifecycle” solution UPK focuses on the critical phases of an application deployment.  Through a single authoring or editing session UPK creates and synchronizes project documentation, training and end-user support materials in 21 languages while significantly increasing project team efficiency and end-user adoption.  These outputs assist organizations in meeting regulatory requirements by ensuring that critical processes are documented and end-users are competent, as well as, supported on the processes relevant to their specific job roles.  These outputs include business process documents, test scripts, instructor and training manuals, job aides, several interactive simulations and assessments and in-application support.  On average our customers experience a 75% reduction in the time it takes to develop content, a 60-80% reduction in help desk calls and an ROI of 500% over 3 years.

With Oracle UPK enterprises can:

• Maximize the return on your enterprise application investment

• Mitigate the risk associated with change management and compliance

• Drive end-user adoption and increase productivity

• Reduce the costs associated with enterprise applications implementations

BENEFITS

• Improve productivity—Multiple learning methods educate and remediate learning for effective knowledge transfer and user adoption
• Increase business efficiency—Live, in-application performance support decreases help desk support costs and increases user competency
• Accelerate time to deployment—System process documentation for fit-gap analysis provides time and cost savings, jump-starting your implementation or upgrade project
• Reduce content creation time—Rapid content creation tools produce multiple assets through a single authoring session saving content development time and cost